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Setting up your online learning environment and being familiar with Blackboard are important factors for your success. In our tech support section you will find tools, step-by-step procedures, and tips to help you master the technical aspects of your online environment.

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Flash 10

Flash is a small free program that plugs into your browser allowing for media-rich interaction, animation, sound, and video integration over the Web. You will need FLASH FOR ONLINE COURSES. It is the most common Web plug-in; 98% of browsers already have installed; used to provide media-rich content for DCL courses.

CLICK HERE TO GO TO THE DOWNLOAD PAGE

Acrobat Reader 9

Free software that lets you view and print Adobe Portable Document Format (PDF) files on all major computer platforms, as well as fill in and submit Adobe PDF forms online. For online classes, you will use Adobe Acrobat Reader to download different types of text available on reserves or over the web. An expanded version of Acrobat Reader for Windows offers additional features, including support for the visually impaired, the ability to search collections of Adobe PDF files, and the ability to display Adobe Photoshop® Album Slideshows and eCard.

CLICK HERE TO GO TO THE DOWNLOAD PAGE

QuickTime 7

QuickTime Is a multimedia development, storage, and playback technol ogy from Apple. QuickTime files combine sound, text, animation, and video in a single file. QuickTime files can be recognized by their file name extensions: qt, mov, and moov. Also used to play MPEG files.

CLICK HERE TO GO TO THE DOWNLOAD PAGE
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Computer Requirements

To succeed in online classes at UNCG, students must have proper set-up for your computer. In this section, we will provide some tips for setting up your browser, downloading required plug-ins, using Microsoft Office, protecting your computer, and so on.Learn more>>

Computing Accounts

All students at UNCG have four separate computer-related accounts: UNCGenie, Email, and Novell. Learn to activate your accounts, check your email, access Blackboard, or change your passwords.Learn more>>

Course Management Resources

Use the resources in this section to assist you in familiarizing yourself with Blackboard, as well as how to be successful with other Web and multimedia components of online courses at UNCG. Learn more >>